The terms and phrases listed here are defined in the context of their application at the University of Illinois Urbana-Champaign and may not match common definitions across other high education institutions or the business sector.
- Academic Program Review
- Academic technology
- Accessibility evaluation
- Advisory Group (Strategic Planning)
- Boldly Illinois 2030
- Boldly Illinois 2030: Strategic Framework
- Business Continuity Tiers
- Campus facilities plans
- Capability
- Center of Expertise
- Client
- Common services
- Controlled Unclassified Information
- Core services
- Customer
- Customer relationship management
- Cybersecurity
- Cybersecurity Improvement Initiative
- Data analytics
- Data governance
- Data Protection Agreement
- Developer
- Disaster recovery tiers
- Effect of availability
- Effect of data integrity
- End-user
- Enterprise
- Focus groups
- Funding source
- gen AI
- Generative AI
- Generative artificial intelligence
- Global level integration
- Goal
- Illinois
- Illinois Strategic Plan
- Initiative
- Institutional branded resources
- Institutional Review Board
- IT at Illinois
- IT Council
- IT Enterprise Service Management Office
- IT Governance Program Pipeline
- IT Operational Excellence
- IT project pipeline
- IT service management
- IT strategic plan
- IT Strategic Planning
- Key performance indicator
- Key result
- Key Results
- Learning management system
- Lightweight Risk Assessment
- Mission
- Network infrastructure
- New Service Offering Feature or Tool
- Objective
- Objectives and key results
- Operational Excellence
- Operational service need
- Organization charts
- Org Chart
- Other service offering admin
- Outcome
- Outcomes
- Output
- Outputs
- Payment model
- Privacy
- Program
- Risk management
- Roadmap
- Scope of use
- Service
- Service Admin
- Service administrator
- Service catalog
- Service catalog portal
- Service offering
- Service offering owner
- Service Offering Owners
- Service offering team
- Service owner
- Service provider
- Service relationship
- Solution Physical Location and Access Control
- Stakeholder
- Stakeholder analysis
- Stakeholder engagement plan
- Stakeholder map
- Stakeholders
- Strategic framework
- Strategic planning
- Strategic Planning Community of Practice
- Strategic planning unit inputs
- Strategy
- Strengths, Opportunities, Aspirations, Results
- Strengths, Weaknesses, Opportunities, and Threats analysis
- System and organizational controls
- Tactic
- Technology Accessibility Review Committee
- Technology consulting
- Technology Services
- Technology Services at Illinois
- Tech Services
- Third-party
- Unique service
- University of Illinois Urbana-Champaign
- U of I
- User
- Values
- Vendor
- Virtual hosting
- Vision
- Wi-Fi at Illinois
- Wired network infrastructure
- Work from anywhere